Privacy Policy

1. Information We Collect

When you visit our website, request a consultation, or interact with our services, we may collect the following types of information:

• Full name and preferred form of address
• Email address for correspondence and consultation scheduling
• Phone number for direct communication regarding your project
• Browsing data, including pages visited, time spent on our site, referring URLs, and device information collected through cookies and similar technologies

2. How We Use Your Information

The information we collect is used exclusively to enhance your experience and deliver exceptional service. Specifically, we use your data to:

• Process and respond to consultation requests for kitchens, closets, wine cellars, flooring, and other bespoke projects
• Communicate with you about your design projects, appointments, and service updates
• Improve our website, services, and overall client experience based on usage patterns and feedback
• Send occasional updates about new collections and showroom events, only with your consent

3. Information Sharing

Gold & Home does not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• With trusted service providers who assist us in operating our website, conducting business, or servicing your project, provided they agree to keep your information confidential
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of Gold & Home, our clients, or others

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure server infrastructure, and restricted access to personal data on a need-to-know basis.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. We encourage you to take steps to protect your personal information as well.

5. Your Rights

You have the right to access, correct, or request deletion of your personal information at any time. You may also:

• Request a copy of the personal data we hold about you
• Ask us to correct any inaccurate or incomplete information
• Request the deletion of your personal data from our systems
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

6. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how visitors interact with our site.

We use cookies for essential site functionality, analytics to understand traffic patterns, and to remember your preferences. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please reach out to us:

• Email: info@goldandhome.com
• Phone: 203.900.GOLD
• Address: 1046 Post Rd E., Westport, CT 06880